Privacy Policy

Last updated: 10 September 2025

Relics from the Front ("we", "us", "our") is the trading name of Gary Michael Shopland, sole trader, who is the data controller responsible for your personal information. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your data when you visit our online store or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

Who We Are

Relics from the Front is a trading name of Gary Michael Shopland, sole trader, based in Kent, United Kingdom. For data protection purposes, the data controller is Gary Michael Shopland.

What Data We Collect

When you visit or purchase from our store, we may collect the following personal data:

  • Identity Data – name, title, date of birth.

  • Contact Data – billing address, delivery address, email address, phone number.

  • Payment Data – payment card details (processed securely by our payment provider; we do not store card details).

  • Transaction Data – order history, payments, fulfilment details.

  • Technical Data – IP address, browser type, operating system, cookies, and analytics data.

  • Marketing Data – your preferences in receiving marketing communications.

How We Use Your Data

We use your information for:

  • Processing and delivering your orders.

  • Communicating with you about your purchase.

  • Managing payments, refunds, and fraud prevention.

  • Improving our website and customer experience.

  • Sending marketing communications (if you have consented).

  • Complying with legal obligations.

Legal Basis for Processing (UK & EU Buyers)

We process personal data under the following lawful bases:

  • Contract – to fulfil your order and provide services.

  • Legal Obligation – e.g., tax and accounting records.

  • Consent – where you have opted into marketing.

  • Legitimate Interests – improving our services and preventing fraud.

International Buyers

If you are purchasing from outside the UK/EEA:

  • Your personal data will be processed in the UK.

  • Where necessary, we will ensure appropriate safeguards (such as Standard Contractual Clauses or equivalent legal mechanisms) are in place for international transfers.

  • By placing an order, you consent to your data being transferred and processed in the UK.

Sharing Your Data

We only share your information with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal).

  • Delivery providers (e.g., Royal Mail, couriers).

  • IT and hosting providers.

  • Professional advisers (e.g., accountants, legal services). We do not sell your personal data to third parties.

Data Retention

We retain your personal data only as long as necessary:

  • Order records: up to 7 years (for tax/legal purposes).

  • Marketing data: until you unsubscribe.

  • Technical/analytics data: retained in line with our cookie policy.

Your Rights (UK & International)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (subject to legal obligations).

  • Restrict or object to processing.

  • Withdraw consent for marketing.

  • Request data portability.

If you wish to exercise your rights, contact us.

Cookies

We use cookies and similar technologies to improve your experience. For more details, please see our Cookie Policy.

Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

Complaints

If you are based in the UK, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). International buyers may have the right to complain to their local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Privacy Notice (Summary)

Relics from the Front (trading name of Gary Michael Shopland, sole trader) respects your privacy. We only collect the information needed to process your order, deliver your items, and (if you choose) send you updates. Your details are kept secure, never sold to third parties, and only shared with trusted providers such as payment services and couriers. You can request access, correction, or deletion of your data at any time. For full details, please see above